When you get your money back — and how
Last updated: 14 September 2026
Nothing delivered: if an order never starts or delivers, you get a full refund to your Boost Major wallet. Open a Support ticket within 7 days of the order.
Partial delivery: if an order stops partway and can't be completed or refilled, we refund the undelivered portion to your wallet once the supplier confirms.
Duplicate or failed payment: any duplicated or failed wallet funding is refunded in full.
Orders delivered as described, drops after delivery (use the Refill button instead — it's free where supported), or orders cancelled because the supplied link was wrong, private, or violated our Terms.
Open a ticket from the Support page with your order ID. Our team typically replies within a few hours. Approved refunds land in your wallet immediately and can be reused or withdrawn on request.
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